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Press the Volume Down key repeatedly until the Boot to Recovery Mode option is highlighted. Your phone will now display a white screen with colored text. Then press the Power button to confirm selection. Press the Volume Down key repeatedly until the Reboot to bootloader option is highlighted. When the screen turns black with red and blue lines of text showing up, release the Volume Down key. Press the Power button until the phone vibrates then release the Power button. You can give it a try then see what happens. Unlike a master reset or factory reset, wiping the cache partition does not affect your personal data. 
As the name implies, the process will clear the cache partition (phone storage containing temporary files or cache) on your phone.
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Often times, performing a wipe cache partition can help fix a device that is not working correctly due to software glitches or corrupt system data. Second method: Boot into recovery mode and wipe cache partition. If that won’t work, try to connect your HTC U11 to a charger then do a forced restart again.
You may need to press and hold the buttons for about 12 to 15 seconds before you hear the phone vibrates. Press and hold the Power and Volume Down buttons together until your phone vibrates then release the buttons. To make sure you are doing it right, follow these steps: If performed correctly, a forced restart will not erase any information stored on the phone. First method: Force your HTC U11 to restart (soft reset).Ī forced restart can help rectify minor glitches that might have prevented your device from performing its boot up routine. If that doesn’t work, then you may proceed and troubleshoot further with these methods. If you have confirmed that your device is charging, allow it to have enough power then press and hold the Power button for about 10 to 15 seconds. Note that it may take up to 2 minutes for the notification LED or charging indicator to change especially if the batter has been totally drained. Care to check the wall socket to make sure that the charger is receiving power. To rule this out from the possible causes, try to connect your HTC U11 to a power source then let it charge for at least an hour.Īlso make sure that you are using the original HTC-branded charger and cable. But then it turned out that what they’ve had was a charging issue instead of power. Many people have experienced this scenario in which they first have thought that their phone is not turning on. It’s possible that your phone has completely ran out of power and refuses to charge. It won’t hurt to give them a try and see what happens.īefore you begin, verify and ensure that the problem you have with your phone is not on charging. Highlighted below are generic solutions or standard procedures to deal with power issues on your HTC U11 smartphone. Troubleshooting an HTC U11 that won’t turn on 
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If they don’t work and you need further assistance, you can always contact us by completing our Android issues questionnaire and hitting submit.
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Feel free to use our solutions and workarounds. Read on and get helped.īut before we go to our troubleshooting, if you happen to be looking for a solution to a different problem, then I suggest you visit our HTC U11 troubleshooting page for we may have already addressed concerns that are similar with yours.
If you own this device and encounter the same issue, then you may refer to the following procedures and troubleshoot the problem at home. Here in this post, I have mapped out some suggested workarounds and possible solutions to power issues on a particular Android smartphone, the HTC U11. Instead, try some workarounds to troubleshoot and fix the problem on your end. That being said, if ever you bump into a situation in which your phone just won’t turn on, don’t rush to a service center yet. Mobile devices like Android smartphones are prone to this issue.
#Htc sync manager wont connect to phone update
Software updates containing bugs can also prevent your phone from turning after the update installation. But in this case, the device is able to turn on however it gets stuck on a black screen because of the faulty application. Corrupted data that’s causing an app to crash can also lead to the same problem. However there are also other cases where a device refuses to power on due to a software malfunction. Power issues in mobile devices are usually tied to a faulty hardware, particularly a bad battery.
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